Contact Us

To report a lost or stolen Checkbook:
During business hours call (321) 455-9400 Ext. 5440. Toll-free (Outside Brevard County) 800-662-5257.
After business hours, you may restrict your account from all withdrawal activity by calling VoiceTouch24 (Audio Response System) at 321-455-9400, option 2, then say or press 2 to “Report lost/stolen Items on my Account”. Please contact us as soon as possible on the next business day to speak to an Account Specialist.

To report a lost or stolen Visa Credit Card:
Call 800-543-5073, 24 hours a day, 7 days a week.

To report a lost of stolen ATM/Debit Card:
Call 1-855-341-4650

You can now change your ATM/Debit Card PIN (Personal Identification Number):  Call 866-985-2273, enter your ATM/Debit Card number, then follow the instructions.

Email or Telephone Inquiries:

For security purposes, personal and confidential information should not be sent via the departmental links listed below. Only general inquiries should be transmitted, as these links are not through a secure connection.

Phone Support

Main line (321) 455-9400
Toll-free (outside Brevard County) 800-662-5257

Consumer Loans x 5441
Mortgage Loans x 5439
Business Loans x 5439
Account Specialist x 5440
Webmaster x 5440

Looking for employment opportunities at Launch FCU? Apply online, download our Employment Application and drop it off at any Launch FCU branch, or fax the application to (321) 456-5485.

Mailing Address:
Launch Federal Credit Union
300 South Plumosa Street, Merritt Island, FL 32952

Add Launch Federal Credit Union to your safe senders list to ensure that you continue to receive your e-statements and other important updates! Launch FCU will never ask you for your personal information in an update, and we do not sell mailing, telephone or email lists of our members. Your privacy is important to us!

Form Contact

Comments or questions are welcome. Please do not include any sensitive or private information such as social security or account number in your message.

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