1. How do I sign up for Online Banking?
Please visit any branch location to set up your online banking access.
2. I forgot my password for Online Banking, what should I do?
Please call us or email us. You can also set up your “password unlock question”.
3. How do I obtain a PIN for my debit card?
Please call or visit any branch location.
4. How do I retrieve my electronic statement?
Sign into online banking and select the e-statement tab.
5. What are your hours?
M-W 9am-5pm (lobby) M-W 8:30am-5pm (drive thru) TH-F 9am-6pm (lobby) TH-F 8:30am-6pm (drive thru) *Space Center branches M-F 8am-4pm.
6. What is your current dividend rate on a savings account?
Check out our current dividend rates here.
7. What is a wire transfer and wire transfer fee?
A transaction requested by an individual that electronically transfers money from one Financial Institution to another. $20 domestic, $40 foreign.
8. Who do I call to report my lost/stolen debit card?
Please call 1-800-543-5073.
9. Can I apply for a loan or credit card online?
Yes, the “Apply For a Loan” button is on each website page.
10. Do you have a reward program with your credit card?
Soon you’ll have the option to have rewards connected with your purchases. Keep checking our website for when this new card will be unveiled.